Stuart Insurance Services Privacy Notice
Stuart Insurance Services is an insurance agency specializing in home and automobile insurance (referred to as “Stuart Insurance Services”; “we”; “us”; “our” or “our agency” throughout this Privacy Notice) and is registered in the State of Colorado and located at 7600 East Arapahoe Road, Suite 302, Centennial, CO 80112. Stuart Insurance Services is the data controller of your personal data, which means that we are responsible for deciding how and why we use your personal data that we collect through your use of our website and otherwise in our interactions with you.
Further information on how to contact Stuart Insurance Services us can be found in Section 6 below titled “How Do I Contact You?”
By using our site, you consent to our Privacy Notice.
Summary of Privacy Notice
Stuart Insurance Services does not share your personal data with any third parties, except for those third parties listed in Section 3 below titled “What Information Do We Collect and How Do We Use it?”. Please be advised that Stuart Insurance Services only shares your personal data with third parties for the sole purpose of placing insurance coverage for you and/or servicing your insurance needs.
Data collected by us through our website or other means is used only for the following purposes: facilitate contact between customers and us; processing payment; place and/or bind insurance coverage for customers; process cancellations, terminations, or non-renewals of coverage; and otherwise service your insurance needs.
Lastly, please be advised that we do not use cookies on our website and/or otherwise share your information with online advertisers.
Full Privacy Notice
Stuart Insurance Services understands that your privacy is important to you and that you care about how your personal data is being used. We respect and value the privacy of everyone who visits this website, stuartinsuranceservices.com (“Our Site”) and will only collect, use, and share your personal data in ways that are described within this Privacy Notice, and in a way that is consistent with our obligations.
Please read this Privacy Notice carefully and ensure that you understand it. If you have read through this Privacy Notice and have any further questions on how we collect, use, and/or share your personal data, please refer to Section 6 below for our contact information.
1. Definitions
In this Privacy Notice, the following terms shall have the following meanings
| “Agency Management System” | means third-party software that is used to communicate directly with insurance carriers |
| “Personal Data” | means your name in combination with any other elements of information about you that can be used to identify you. While the exact definition of personal information/personal data may vary based on your state of residence in the U.S., we refer you to Section 3 below for a summary of the personal data that we collect from customers. |
2. What Does This Privacy Notice Cover?
This Privacy Notice applies to your use of Our Site and/or if you contact us via email, phone call, or other mode of communication, including, but not limited to, SMS and/or text message. In addition, this Privacy Notice applies where we may disclose information to third-parties for the overall purpose of servicing your insurance needs. Please be advised that we have no control over how your personal data is collected, stored, or used by such third-parties with whom we must share your information in order to service your insurance needs; we advise that you check the privacy policies of any such websites before proceeding.
3. What Information Do We Collect and How Do We Use it?
As set forth in the chart below, we collect certain categories of personal data from customers, which we then disclose to third parties for the purposes of servicing your insurance needs.
| The information we collect | Collected in the last 12 months: | Purpose for our use of this information | Who we may share the information with and for what purpose | Retention Period |
|---|---|---|---|---|
| Your name, and contact details, including your email address, telephone number(s) and delivery address. | Yes | To facilitate contact with you to discuss your insurance needs and/or otherwise respond to any communications from you. | Insurance carriers and agency management systems, so that insurance coverage can be placed for you. For example, we need to share your name and address in order to place homeowner’s insurance for you. | See Section 4 below. |
| Your name, Social Security number, Date of Birth, Driver’s License Number | Yes | To verify information about you when you contact us; to place insurance for you. | Insurance carriers and agency management systems, so that insurance coverage can be placed for you. For example, we need to share your driver’s license number in order to place automobile insurance for you. For example, in the rare instance we need to share your SSN, we would only do so with insurance companies for purposes relating to premium calculations. | See Section 4 below. |
| Your name, and contact details, including your email address, telephone number(s) and delivery address. | Yes | To facilitate contact with you to discuss your insurance needs and/or otherwise respond to any communications from you. | Insurance carriers and agency management systems, so that insurance coverage can be placed for you.For example, we need to share your name and address in order to place homeowner's insurance for you. | See Section 4 below. |
| For example, in the rare instance we need to share your SSN, we would only do so with insurance companies for purposes relating to premium calculations. | ||||
| Your credit/debit card details, banking account information or other payment information. | Yes | To process payment to insurance carriers and place coverage for you. | Insurance carriers, so that insurance coverage can be placed for you. | See Section 4 below. |
| Your medical information | Yes | To place life insurance coverage for you | Insurance carriers, so that life insurance coverage can be placed for you. | See Section 4 below. |
4. How Long Will Stuart Insurance Services You Keep My Personal data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation arising out of our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Lastly, in the event that you advise us that you no longer wish to be a client and/or would like to discontinue working with us, and where not required by applicable data retention laws, we will promptly delete your personal data from our records, unless: (i) you have instructed us to share your personal data with your new insurance agent and/or other third parties; or (ii) you make a complaint about us and/or we reasonably believe there is a prospect of litigation arising out of our relationship with you. Please note, this provision is applicable only to our data retention policies and in no way reflects the data retention policies of third-parties.
Security
The security of the personal data that you provide to us is of the utmost importance. Information provided to us via e-mail is protected by a number of safeguards including advanced email security; two-factor authentication; and encryption. We have also implemented a number of internet security measures to protect against hackers and fraudulent websites as well as new security threats, and provide extra protection for any sensitive data and external drives. Further, the agency management system that we use to communicate with insurance carriers is protected within several levels of firewalls, network restrictions, and multiple layers of security to include GeoIP filtering allowing only direct access to authorized end users.
6. How Do I Contact Stuart Insurance Services?
If you have any questions or complaints regarding how we use your information, please use the following details to contact us:
Email address: [email protected]
Telephone number: (303) 955-4309
Fax number: (303) 284-7097
Mailing Address: Stuart Insurance Services, 7600 East Arapahoe Road, Suite 302, Centennial, CO 80112
Changes to this Privacy Notice
Stuart Insurance Services reserves the right to make changes to this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on Our Site and we therefore recommend that you periodically review our Privacy Notice for the most up-to-date information.
This Privacy Notice was last updated on January 2023.